Purchase location (Retail store, eCommerce site, etc).Request to better assist you in resolving your request in a timely manner, please include the following information: If You have not set up an account, or you purchased from an authorized retail store please email your return You will receive an email notification every time the return status changes.If a product needs to be returned, someone on our DecoArt team will instruct you on the return process.We may requestĪdditional information, such as batch codes, product photos, etc. Someone from our DecoArt team will respond to your request by the next business day. ![]() Simultaneously,Ī notification email is delivered to the email address specified in your Store Profile Settings with updated After completing the request, you will receive an email confirming receipt of your request.Complete the Return Items form and click Submit.Access the Order tab, click on the order, locate the item you wish to return and hit “Return Item” button.If you have an account and purchased an item from the DecoArt website: DecoArt will pay for shipping costs if the return is a result of our error. Customer is responsible for return shipping costs.Product must be returned in original condition and bottle/package.Products must be returned to DecoArt within 60 days of receipt.Our Return Policy below: Return Requirements If for some reason our products do not meet your expectations, please refer to Thank you for purchasing from the DecoArt family of products! With over 35 years of delivering quality paint, Your creditĬard will not be charged for any item not shipped. Should a clearance itemīe no longer available, e-mail notification will be sent identifying the cancelled item. Items offered at clearance pricing are available only while supplies last. Past orders will not be updated to reflect later Prices areĬontinuously updated and are subject to change. Items purchased will be charged at the sales price indicated at the time of purchase. **Free shipping will not be applicable on any orders containing aerosol spray cans as they areĬonsidered hazardous by our shipping providers. (excluding Puerto Rico, Alaska, and Hawaii). Orders totalling over $50 that are being shipped to the US will have the option for free UPS ground shipping Looking for DecoArt products outside the United States? We'd love to help find Shipments cannot be delivered to PO Boxes. (Note that aerosol sprays will not be shipped via 2nd Day.)ĭelivery of items offered in our online store is limited to an address in the United States Shipping Guidelines:įor US orders shipped via Ground, please allow 6 to 10 business days from the time of order for processing andįor 2nd Day shipping (US only), please allow 2 to 4 business days from the time of order for processing andĭelivery. Be sure to have your email addressĪnd order number handy when contacting us. Time frame outlined below, you can contact us online If your order has not been received within the The "Order Status" link in the main navigation. You may check your order status at any time by logging in to the DecoArt online store and clicking Typically, orders shipįrom our warehouse within 1-2 business days. Orders placed before 1:00 pm Eastern are typically processed on the same business day. × Shipping and Return Policies Order Processing & Shipping: Apply another coat of Gloss Varnish to the surface. While it is still wet, lightly shake Gold Sprinkle-On Glitter over it. Brush the surface of the wood with DuraClear Gloss Varnish.Outline the leaves and outside Pumpkin areas in Wrought Iron Black. Use Woodland Brown to paint in the vines.Paint the leaves in Sweet Pea using a #3 round brush.Paint the face in Wrought Iron Black and Cloud White using a #3 round brush. ![]() Use transfer paper and the provided pattern to transfer the pumpkin face and foliage.Use Tiger Lily Orange to paint two stripes through the pumpkin.Paint inside the pencil lines with Pumpkin. ![]()
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